Effective Date:
Introduction
Welcome to OfferZen!
Within these Terms of Use (“Terms”) you will find information about OfferZen's services and your responsibilities
when you use our services. Please review these terms with care and don't hesitate to contact us on legal@offerzen.com
if you have any questions.
💡 These boxes aren't part of the terms of use, they give you easy to understand summaries of each section.
About These Terms
OfferZen offers a way for Employers and Candidates to connect.
These Terms are entered into by OfferZen (defined below) and the person agreeing to these Terms by accessing and using the
Services (defined below). These Terms govern your access to and use of OfferZen and our Service and are effective from the
Effective Date and will endure for so long as you use the Services and/or unless terminated in accordance with the Agreement.
A Proposal and these Terms will form one agreement between the Employer and OfferZen (“Agreement”). The Agreement
collectively grants Employers access to the Service to make placements of Candidates on the terms set out in the Agreement.
These Terms refer to additional terms including our
Privacy Policy,
Cookie Declaration and
Code of Conduct. These other terms also apply to your use of our
Services so it's important to read and understand them.
Terms of Service
Definitions
💡 We use certain words repeatedly in these Terms and this section defines those words in a simple way. When a word is
capitalised in these Terms, it will have a corresponding definition listed here.
- “Candidate”
- means a prospective employee seeking employment opportunities through our Platform
- “Effective Date”
-
means the date you use the Service, create an account with us, and/or use or licence the Service or any part of the
Service
- “Employer”
-
means companies that have signed up to the Platform with the intention to hire Candidates and/or the individuals who
represent those companies
- “Identification”
-
means the act of clicking on a Candidate to view the Candidate's details, and/or viewing a Candidate on a list or
card through the Employer's profile on the Platform
- “Interview Request”
- means a non-binding expression of interest sent via the Platform from an Employer to a Candidate
- “Job Offer”
- is a formal, binding offer of employment directed by an Employer to a Candidate
- “OfferZen”,
- “us”,
- “we”, and
- “our”,
-
means collectively, as is appropriate in the context of the use of the words:
- OfferZen B.V. (for Services provided in Europe and generally outside of South Africa)
-
GitFetch (Pty) Ltd., OfferZen Premium (Pty) Ltd. or OfferZen Recruitment (Pty) Ltd. (for Services provided in South
Africa)
- Our Website, Platform and Services
- “Platform”
- means OfferZen's software as a service offering of a technical talent marketplace on our Website
- “Proposal”
-
means a document and/or written offer provided to the Employer by OfferZen which includes additional terms relating to
the Employer's subscription for the Services including but not limited to: Employer details, subscription fees and
subscription period
- “Service”
- means the Website, Platform and any products offered by OfferZen through these channels
- “Terms”
- means these terms of use
- “Website”
-
means our website
www.offerzen.com
OfferZen's Services
💡 OfferZen provides you with access to an online marketplace of candidates who are actively interviewing. It's important
to note that we don't perform background checks on candidates. We occasionally offer additional programmes which you may
have the option to participate in.
OfferZen provides Employers with access to our Platform and an online marketplace of Candidates who are actively seeking
employment.
As an Employer, you acknowledge that our Services do not include performing background checks on Candidates and that you are
responsible for performing due diligence on all Candidates including, but not limited to, background checks, reference checks
and checks for the accuracy of Candidate provided information.
OfferZen also offers participation in certain programmes when available. You may or may not be eligible to participate in an
OfferZen programme when offered. Terms and conditions applicable to an OfferZen programme will be provided to you and you can
decide whether you would like to participate in such a programme or not. OfferZen reserves the right to limit application to
and/or for participation in any OfferZen Programme at its discretion.
The Employer shall not attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download,
display, transmit, or distribute all or any portion of the Service in any form or media or by any means; or attempt to
de-compile, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the
Service; or access all or any part of the Service in order to build a product or service which competes with the Service; or
attempt to obtain, or assist third parties in obtaining, access to the Service.
The Employer agrees that the Service is not transferable to another person (including any affiliates and/or related entities)
and is purchased solely for the use of the Employer (unless otherwise agreed between the Parties in the Proposal). The Service
shall only be utilised by the Employer and its authorised employees and representatives for the purpose of hiring for technical
roles in the Employer's business. The Employer shall not use the Service for the purpose of providing similar services to
any other person.
Your Account, Roles and Responsibilities
💡 To use OfferZen's services you'll need to register an account. Once your account is active, you'll have access
to our candidate list. Your first communication to a chosen candidate must be an interview request via the platform. If you make
a hire outside of an active subscription period or other period of use, we will be entitled to a fee for that hire. Please
don't circumvent our process; if you do, you'll have to pay a penalty fee.
You'll need to register an account with us to use the Service. In doing so, you must provide us with information on the
person who will be the point of contact for these Terms, such as their email address and name, so our OfferZen account managers
can assist you.
Account passwords or other user identification log in details must be treated as confidential. If you know or suspect that
someone else is using your user account password or log-in details, please notify your account manager.
Subject to these Terms, you retain ultimate administrative control over your account and the content within it.
After your registration as an Employer has been accepted by OfferZen, you will be able to browse Candidates on the Platform and
start to submit Interview Requests.
Once you have Identified a Candidate on OfferZen, you agree to initiate communication with the Candidate exclusively via an
Interview Request. The Employer and the Candidate may use other means of communication only once the Candidate has responded to
the Interview Request.
If a Candidate accepts a Job Offer, you agree to inform OfferZen within 5 (five) business days of the Candidate's
acceptance and provide us with the details of the Job Offer in writing, including the Start Date, remuneration and duration. A
Job Offer may be for any form of employment including temporary, part-time employment or contracting.
If a Candidate Identified on OfferZen is hired by the Employer on a date falling outside of an active subscription:
-
OfferZen will be entitled to a “Success Fee” of 12.5% (twelve point five percent) of the gross annual salary/ total cost to
company or the local equivalent (“Salary”) of the relevant Candidate. Salary shall include the total annual remuneration
package of a Candidate, inclusive of basic salary, reimbursements, allowances, benefits, bonuses and payment in lieu of
holiday / vacation days, all before any deductions or taxes.
-
If the Employer terminates employment with a Candidate within 90 (ninety) days of their start date with the Employer, for any
reason other than redundancy, retrenchment or financial reasons, the full Success Fee will be refunded to the Employer, or
credited to the Employer's account, at the Employer's election.
-
For the refund specified above to apply, the Employer shall be required to (a) notify OfferZen about the termination of the
Candidate's employment in writing and provide all requested details, (b) have notified OfferZen about the original
accepted Job Offer in accordance with our requirements as set out above, and (c) have paid the relevant Success Fee in
accordance with OfferZen's payment terms.
-
Where the Employer terminates employment with a Candidate and then, within 90 (ninety) days of that termination, re-engages
the same Candidate for the same or a different role, the refund will not apply. In that case, no refund will be paid to the
Employer by OfferZen or, if already paid to the Employer, OfferZen will reclaim such amount paid from the Employer.
The fees above will not be charged if the Employer can prove that the Employer had already interacted with the Candidate before
Identifying the Candidate on our Platform, and the outcome of that interaction didn't result in you rejecting the
Candidate. Interactions include having an interview, receiving a resume following a job posting, or having a conversation via
phone, text, email or via another platform. The fees will also not be charged if you hire a Candidate Identified on the Platform
more than 6 (six) months after the expiry or termination of the Agreement.
Payments
💡 Payment of fees must be made by electronic funds transfer, according to the Proposal and our invoices. Interest may be
charged on late payments.
Payments must be made by way of an electronic funds transfer into the OfferZen bank account as detailed in the relevant
invoice/s and in accordance with the payment terms in the invoice/s.
All fees and payments are exclusive of payable taxes or duties and you assume the responsibility for paying these as required.
Fees payable to OfferZen are non-transferable.
If payment is not made to OfferZen when due, OfferZen may charge interest on the overdue amount at a maximum of the local Prime
Rate plus 2% (two percent) per month. OfferZen reserves the right to suspend users' access to the platform until
outstanding fees are paid in full.
General
💡 We provide our services without any guarantee. Each party may cancel the Agreement for cause at any time. You own all the
data and content you provide us with, and we'll only use and share your data to provide you with our service. We take
your privacy seriously and will treat your information with respect. You agree to keep all information you gain using our
services secure and confidential.
Our terms are governed by the laws of the Netherlands and the Republic of South Africa. OfferZen is indemnified by you against
claims resulting from your use of our services.
Cancellation
Each party has the right to terminate the Agreement without cause by giving an advance notice of 30 (thirty) days unless
otherwise agreed in writing. Notice of termination must always be in writing.
The parties are each entitled to terminate this Agreement for cause at any time.
You will not be entitled to any kind of compensation if you request to cancel or terminate the Service and will continue to be
liable for any remaining payment obligations to OfferZen.
Non-Circumvention
You agree not to circumvent or attempt to circumvent OfferZen by communicating with and hiring a Candidate after you've
Identified the Candidate on the Platform, outside of OfferZen's process as set out in the Agreement. If you do this, there
will be a fee of up to a maximum of 12.5% (twelve point five percent) excluding VAT, of the Candidate's Salary and your
access to OfferZen may be suspended or denied.
Privacy
Any personal data you share with us including our interactions with you will be treated in accordance with our Privacy Policy
which can be accessed on our Website (
www.offerzen.com/privacy
) and will be updated from time to time as required. All questions around OfferZen's Privacy Policy or your personal data should
be directed to
privacy@offerzen.com
.
Confidentiality
You agree to keep all information gained from using OfferZen and/or any Service confidential.
You agree not to publish or disclose to third parties, the names and/or identities of the Candidates whose profiles have been
viewed by you on the Platform. You also agree to keep information about Interview Requests confidential. You undertake to
implement and maintain all necessary physical, technical and administrative measures to protect the content obtained through the
Platform against loss, improper use, unauthorised access, disclosure, alteration or destruction.
You agree to keep your login details secret and not to divulge them in any form to any person or, in the case of company
members, to any other company member.
Licence and Ownership
You own all the data and content you provide to us to use the Service and upload to the Platform. In order for us to provide the
Service to you, you grant us a worldwide, irrevocable, perpetual, free of charge right and licence to access, store, host,
modify, transmit and otherwise use your content and data as required to provide the Service and make it available to third
parties eg. potential Candidates. You are solely responsible for securing and backing up your data and content.
OfferZen owns all right, title and interest in the Service, all information, material, or content provided by OfferZen related
to the Service or contained within the Service, and any update, adaptation, translation, customization or derivative work
thereof, and all intellectual property rights in the Service, which shall remain with OfferZen and its licensors. OfferZen
expressly reserves all rights in the Service and you shall obtain no ownership or other rights in the Service or any part
thereof by virtue of your use.
OfferZen grants you a non-exclusive, non-transferable licence for the duration of these Terms to access, use, and permit
authorised representatives of your company to access and use the Service, in accordance with and subject to the terms and
conditions of the Agreement. The Employer may not sublicence its rights other than to allow its authorised employees or
representatives to access and use the Service for its own benefit.
Indemnification
You agree to indemnify, defend and hold harmless OfferZen, its employees, officers, directors, affiliates, successors and
permitted assigns (“OfferZen Parties”) from and against any and all claims, damages, obligations, losses, liabilities,
costs or debt, and expenses (including but not limited to attorney's fees) which arise out of or relate to any claim or
cause of action brought or asserted by third party:
-
relating to your breach of these Terms, your use of the Service or the use of the Service by any person using your account
- alleging your negligent or more culpable acts or omissions
-
alleging that the data you provided to us to perform the Services infringes the rights of or causes harm to any third party
- relating to any failure by you to comply with applicable laws and regulations
Disclaimer
The Service is provided on an “as is” and “as available” basis. The Service is provided without warranties of any kind, whether
express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose,
non-infringement or course of performance.
Applicable Law and Jurisdiction
These Terms and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to these
Terms or their formation (including any non-contractual disputes or claims) shall be governed by and construed in accordance
with the laws of:
- the Netherlands and you agree to the courts in Amsterdam having exclusive jurisdiction; or
-
the Republic of South Africa, if you are based in South Africa, and you agree to the courts in Cape Town having exclusive
jurisdiction
We may amend these Terms from time to time on notice to you. By using the Service you agree to be bound to the version of our
Terms published here at the time of any visit to this Website.